Arbitrator Charlene MacMillan brings more than three decades of labor relations experience and leadership to her work as an arbitrator, and has earned the trust of both labor and management for her integrity, fairness, competence, and professionalism. She has served as advisor, advocate, and chief negotiator in the private and public sectors, and is skilled in interpretation, negotiation and administration of collective bargaining agreements. Arbitrator MacMillan possesses a deep understanding of the dynamics of collective bargaining, and applies this understanding when deciding matters brought to arbitration. 

Arbitrator MacMillan is a member of the National Academy of Arbitrators (NAA). She also performs academic peer review in matters of domestic and international labor-management relations, human resources, and dispute resolution; and continues to develop and deliver training for management and labor advocates alongside her arbitration practice.

Arbitrator MacMillan serves on several national and regional arbitration panels, and holds permanent panel appointments in the federal, public and private sectors, including:

National & Regional Panels
— American Arbitration Association (AAA)
— Federal Mediation & Conciliation Service (FMCS)
— National Mediation Board (NMB)
— Alaska Labor Relations Agency (ALRA)
— California State Mediation & Conciliation Service (CSMCS/PERB)
— Montana Board of Personnel Appeals
— Nevada Employee-Management Relations Board (EMRB)
— Oregon Employment Relations Board (ERB)
— The Labor Relations Connection (LRC)
— Virgin Islands Public Employees Relations Board (VIPERB)
— Washington State Public Employment Relations Commission (PERC)

Permanent Panels
— AEA-ASD Panel of Arbitrators
— ATU 587-KC Metro Transit
— Drivers Union-HopSkipDrive (TNC)
— SEIU 1199NW-Northwest Hospital
— UFCW-Western Washington Grocery Employers
— UFCW 1564-Albertson’s/United Supermarkets
— UFCW 1564-Smith’s Food & Drug Stores
— USPS-APWU: AK, CA, ID, MT, OR, WA
— USPS-NALC: AK, ID, MT, OR, WA
— USPS-NPMHU: AK, CA, CO, OR, WA, WY

Arbitrator MacMillan routinely adjudicates matters in the following areas:

INDUSTRIES Aerospace ∙ Automotive ∙ Communications ∙ Corrections ∙ Customer Service (incl. Call Center) ∙ Defense ∙ Education ∙ Emergency Management ∙ Energy ∙ Engineering ∙ Exhibition. Convention & Meeting ∙ Federal Sector ∙ Grocery ∙ Healthcare ∙ Human & Social Services ∙ Information Technology ∙ Land Use & Planning ∙ Law Enforcement ∙ Local Government ∙ Oil & Gas ∙ Public Administration ∙ Public Health ∙Public Safety ∙ Public Works ∙ Retail ∙ Securities ∙ Transit ∙ Transportation (incl. TNCs) ∙ Utilities

ISSUES  Arbitrability ∙ Benefits administration ∙ Bid systems ∙ Classification ∙ Compensation ∙ Contract administration & interpretation ∙ Contract implementation ∙ Deactivation ∙ Decision bargaining ∙ Discharge ∙ Discipline ∙ Drug testing ∙ DUI ∙ Effects bargaining ∙ Firearms & firearms training ∙ Harassment ∙ Fraud ∙ Insubordination ∙ Interest arbitration ∙ Jurisdiction ∙ Just cause ∙ Last-chance agreements ∙ Layoff & recall ∙ Leaves ∙ Overtime ∙ Performance management ∙ Policies ∙ Representation ∙ Safety ∙ Scope of practice ∙ Seniority ∙ Sexual harassment ∙ Social media ∙ Subcontracting/Contracting out ∙ Theft/Conversion ∙ Unfair labor practices ∙ Wage and hour ∙ Workplace violence/assault